Privacy Policy
Effective Date: April 1, 2026
Evergreen Plumbing Authority (“Evergreen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, contact us, or use our services.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information you voluntarily provide to us, including:
- name
- phone number
- email address
- service address
- any information you provide when contacting us by phone, email, or website form
We may also collect limited technical information automatically, such as:
- IP address
- browser type
- device type
- pages visited on our website
- date and time of website visits
2. How We Use Your Information
We may use your information to:
- respond to inquiries
- schedule appointments
- provide plumbing, drain, sewer, and related services
- send service-related communications
- improve our website and customer experience
- maintain internal business records
- comply with legal obligations
3. SMS Communications
If you provide your phone number and consent to receive text messages from Evergreen Plumbing Authority, we may send you informational text messages related to:
- appointment scheduling and reminders
- dispatch updates
- job-related notifications
- customer service communications
Message frequency will vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
4. Mobile Information Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver the messages.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only as needed with service providers or vendors that help us operate our business, such as website hosting, communication platforms, scheduling tools, payment processors, or text messaging providers. These parties may only use information as needed to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
6. Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to improve functionality and understand website usage. These tools help us analyze traffic and improve user experience.
You can control cookies through your browser settings.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or external service providers. We are not responsible for the privacy practices or content of those third-party websites.
9. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, accounting, or operational purposes.
10. Your Rights
You may contact us to request updates or corrections to your personal information, or to ask questions about how your information is used.
11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
13. Contact Information
If you have questions about this Privacy Policy, please contact us:
Evergreen Plumbing Authority
204 2nd St SW #152
Puyallup, WA 98371
Phone: 253-364-0660
Email: evergreenpaoffice@gmail.com